Contact Us

We warmly welcome you to the contact page of the CIPPIC Open Licensing Project (CLIP), a platform empowering creators and innovators through open licensing education and advocacy. Our team is committed to your success and we value open, transparent communication to foster a productive relationship.

At CLIP, we believe that every question, suggestion or feedback from you is critical to our continuous growth and improvement. We encourage you to reach out to us for any queries, concerns or suggestions you may have about our research, tools, policies, or anything else that you would like to discuss. Your input is vital in shaping the digital rights landscape.

Contact Information

We understand that having a reliable point of contact is essential for clear and prompt communication. Therefore, we have established dedicated channels to ensure we are readily available to answer your inquiries.

You can directly reach out to us via email at info@clipol.org. Although we do not provide phone support, rest assured that our email support is fully equipped to handle all types of inquiries effectively and efficiently. Whether you have questions about our project, need guidance, or wish to share your ideas, our email is the best way to get in touch.

Contact Form Instructions

In addition to direct email, you can also reach us through the contact form available on our website. When using the contact form, please ensure to provide clear and detailed information about your inquiry. Include your full name, email address, and a detailed message so we can address your needs accurately and efficiently.

Once your form is submitted, our team will review your message and respond to your inquiry. We appreciate your patience as our team works diligently to provide thorough and thoughtful responses. To get a quicker response, we recommend keeping your message concise and to the point. This will allow our team to understand and address your query more effectively.

Business Hours

Our dedicated team operates from Monday to Friday, 9:00 AM - 6:00 PM EST. During these hours, we are fully available to respond to your inquiries and provide the assistance you need.

Please note that inquiries received outside of these hours will be addressed on the next business day. We appreciate your understanding and patience as we strive to provide each inquiry with the detailed attention it deserves. Remember, your questions matter to us, and we are committed to providing you with thorough and accurate responses.

Response Time Expectations

We understand the importance of timely communication and strive to respond to all inquiries as quickly as possible. You can typically expect a response from our team within 24-48 hours during business days.

For urgent inquiries, we prioritize and aim to provide a response as swiftly as possible. For non-urgent inquiries, we still assure a reply within the mentioned response time. If you haven't heard back from us within this timeframe, feel free to send a follow-up email. Your satisfaction is our top priority, and we are committed to providing prompt and comprehensive assistance.

Alternative Contact Methods

While email is the primary mode of communication for us, we understand that different needs might require different contact methods. Therefore, we invite you to connect with us on our social media platforms, where we regularly share updates and insights about our work.

Whether it's through email, our contact form, or social media, we are dedicated to ensuring open communication channels with you. Choose the method that suits your needs the best and rest assured that our team will be ready to assist. At CLIP, we value your participation and look forward to hearing from you.